AKZero Agency

AKZero is:
your best Digital Ally

Our main solution is a Management software that provides all the tools to manage conversations, build relationships and serve your customers from one place.

We provide maintenance, strategic and technical-administrative support at the implementation and platform level, providing our clients with learning guides and tutorials for the effective management of the tool and other digital solutions.

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Customer Relationship Management

Build, manage, classify and filter the contact database together with your collaborators: visitors, prospects, users, etc.

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Instant Messaging

You can work different trays of incoming and outgoing conversations (inbox), reassign it to Teams or other Agents, tag contacts, conversations and +20 more features.

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Omnichannel Support Center

Platforms: Web Chat, Email, Whatsapp Business, Facebook Messenger, Instagram Business, Twitter, Telegram, Line, SMS...

62
Consultancy done
12
Active Users
98
%
Positive Rating
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To see other features save your date (live webinar)

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Membership Benefits

Quality and Excellence

Quality service at your fingertips whenever you need it.

Fixed monthly rate

There are no surprises here! Pay the same fixed price every month.

Flexible Use

No long-term contracts, you can cancel at any time.

Facilities of our Agency

Smart Work +
Digitization

In a modern society, the digitalization plays an important role for the great advances in different areas of daily life, but much more in especially for the business world, for this reason we have decided to be a support and guide entity for different organizations that need to catch up and with the help of technology fulfill their purpose more efficiently.

  • Remote Work (WFA)

    We work remotely, with a methodology that prioritizes orientation towards excellence and optimal results.

  • Research

    Constantemente estamos buscando, probando y contribuyendo a la implementación de soluciones digitales Self-Hosted y open source, así como soluciones de Software as a Service "Software as a Service" (SaaS) que permitan a nuestros clientes mejorar sus procesos y flujos de trabajo. .

Software Quick Overview

Be in charge of everything that comes before and after customer conversations.

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01 Stay informed with auto-generated reports

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02 Customer Satisfaction Analysis for conversations

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03 Campaigns for proactive customer engagement

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04 Organize your conversations with labels

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Open source customer interaction platform.

  • Continuous service

    Active platform 24x7x365.

  • Trust and Reliability

    Safeguard your customer data with regulatory compliance.

  • Cloud Hosting

    Installing your Cloud Hosted virtual instance, SMTP/IMAP settings, CDN, +5TB Storage, +20TB Bandwidth

Advanced Features

Enable your team to be more productive, faster, and collaborate w/o switching between apps

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Live chat for companies

Improve your customer experience by using live chat on your website. Create more than one inbox for your brand and define different levels of access for your agents.

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Serve your customers from anywhere

Conecte cualquier canal de conversación e interactúe con sus clientes desde un solo lugar. Conecta con tu cliente a través de más de un canal.

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Inboxes shared between teams

Talk to your clients and your team from one place. Communicate internally and resolve customer queries efficiently.

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Canned Responses

Easily access saved answers using slash commands and provide quick answers to frequently asked questions.

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Private Notes

Use private notes to communicate with your team. Use @mentions to share information and communicate efficiently within the team.

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View your CSAT report

Once you resolve a conversation, your customer will automatically receive a message asking them to rate the conversation.

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Automated Conversations

Easily integrate with chatbot platforms like Rasa or Dialogflow to reduce the workload of your agents. Leverage the capabilities of trusted platforms without compromising the customer experience.

Our Prices

I.M. = Instant Messaging

I.M. App Plan

ELEMENTAL

$230 / Mes

Adquirir Plan
  • Implementación Estandar
  • Strategic I.M. Plan
  • Infrastructure Maintenance
  • Attention and Support (tickets)
  • Guide and Tutoring
  • + SaaS tools (from the Agency)
  • Google Workspace [Agency Org 1]
  • ChatBot Implementation*
  • Free Digital Consultations
  • _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
  • Customer Brand (Logo)
  • Web Subdomain *.akzero.co
  • 02 TB of Cloud Storage (Overall)
  • 10TB of bandwidth / Month
  • 1+2 Agents
  • 1+4 I.M. Inboxes
    • Content Delivery Network (CDN)
    • Geo-IP (visiting location)
    • Upgrade to I.M. App Pro

I.M. App Plan

PRO

$500 / Mes

Adquirir Plan
  • Exclusive Implementation
  • Strategic I.M. Plan
  • Infrastructure Maintenance
  • Attention and Support (tickets)
  • Guide and Tutoring
  • + SaaS tools (from the Agency)
  • Google Workspace [Agency Org 1]
  • ChatBot Implementation*
  • Digital Consultation (Reservation )
    • _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    • Customer Brand (Logo)
    • Custom web domain
    • 10 TB of Cloud Storage (Overall)
    • Unmetered Bandwidth
    • 1+ > 5 Agents
    • 1+ > 5 I.M. Inboxes
    • Content Delivery Network (CDN)
    • Geo-IP (visiting location)
    • Multiple Brand Accounts*
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